A Step Ahead
FEDAN-©-CDIE008

 

 

Here you have again the links that we have asked you to visit in this session. Remember that the links under You should know are compulsory and the ones under A step ahead are optional.

Icono de iDevice You should know
Here you have an article on how to write a polite complaint letter
Icono de iDevice A step ahead

This site lists all possible minimal pairs. And this is the explanation of minimal pairs in wikipedia.

 

Here you can find some tips for dealing with complaints

 

You can read a short article about customer complaints.