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1.3.- Car rental.

Caso práctico

Coches aparcados.

John Stevenson is in Malta on holiday and he has decided to rent a car.


Rental Car Agent: Hi! How can I help you?
John Stevenson: I'd like to rent a mid-size car for three days.
Rental Car Agent: Okay. Let me check to see if we have one available. Hmmm. It's doesn't look like we do. We have economy and full-size cars available, or a nice minivan.
John Stevenson: Well, what is the main difference between these cars?
Rental Car Agent: The main difference is size. The economy car is the smallest. How many people are with you?
John Stevenson: Just me, my wife and my little son.
Rental Car Agent: Well, the economy car would work. We have one right out front.
John Stevenson: Where? That one? It looks very small. We have a lot of luggage... I don't think so.
Rental Car Agent: Well, if you need more room or comfort, I recommend the full-size car. It also has a nice stereo system, CD player.
John Stevenson: Well, I'm not so concerned about how it's equipped. I just want to make sure it is comfortable to drive. And what is the daily rate for that anyway?
Rental Car Agent: Well, let's see here. Oh, yes. It'll come to fifty-seven ninety-five euros a day.
John Stevenson: Wow, a little expensive. But what's the cost for mileage?
Rental Car Agent: All of our cars have unlimited miles, but of course, that doesn't include gas.
John Stevenson: Okay. Well, anyway, can you install a car seat in one of those cars? I have a 3-year-old son with me.
Rental Car Agent: Sure, and that'll only be one euro extra per day.
John Stevenson: I'll go with the full-size car. What does it look like?
Rental Car Agent: Uh, it's right out there in the parking lot. The one over there next to the sidewalk.
John Stevenson: The blue one?
Rental Car Agent: Yes, that one. Will there be any other drivers?
John Stevenson: No, I'm the only driver.
Rental Car Agent: Okay. Would you like to purchase our daily car protection plan?
John Stevenson: What's that exactly?
Rental Car Agent: Well, the car protection plan is a complete insurance package covering damage to the vehicle, injury or loss of life to you or your passengers or incidental road damage caused by, let's say, a huge rock rolling down the mountain and crushing your car. However, it won't cover loss of property due to theft. And the car protection plan is only seventeen ninety-five per day. And the best thing about this coverage is that you can rent the car without the worry and hassle of making a complicated claim in case you do have a problem.
John Stevenson: But wouldn't my own car insurance cover those problems?
Rental Car Agent: It might, but each insurance policy is different. With our car protection plan, however, you deal directly with us in case there is a problem, and we handle everything quickly, and you don't have to contact your own insurance company.
John Stevenson: All right , then.
Rental Car Agent: Okay. Let me just confirm this. A full-size car with a car seat for three days, plus the car protection package. Is that right?
John Stevenson: That's right.
Rental Car Agent: Okay, I'll have our mechanic to bring the car over to the door. Can I have you driver licence and credit card, please?
John Stevenson: Here you are.
Rental Car Agent: Well, I think that's all then. In case of accident or break-down, just call this number for assistance. Enjoy your trip.

Think about it

Have you ever rented a car? Getting the best deal on a car rental often depends on the type of vehicle you need, the type of features the car is equipped with, and the time of year you rent it. Check the Internet for the best offers.