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1.2. Dialogue 2. Reading.

Secretary:

Good morning, RR Company, Ketty speaking. How can I help you?

Mr. Wilson:

Hello, my name is Mr. Wilson from XX Computer Services and I’m calling for the Purchasing Department, please.

Secretary:

Okay, which company do you represent?

Mr. Wilson:

Smith Office Materials.

Secretary:

I will transfer you now.

Mr. Wilson:

Thank you.

Ketty:

Purchasing Department, this is Ketty speaking.

Mr. Wilson:

Hello Sarah. My name is Mr. Wilson and I am calling from Wilson Office Materials. You have ordered materials from us in the past.

Ketty:

Yes, of course. I’m familiar with the company.

Mr. Wilson:

We have just printed our new catalog of office materials and I would like to make an appointment to show it to you and tell you about some of our new products.

Ketty

Okay, let’s see. Can you come on September 15th at 9:00am?

Mr. Wilson:

Yes, that’d be great. I’ll see you on the 15th then.

Ketty:

Okay, great. See you then.

Think About the telephone call

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