Speaking Task for ING04.

Prepare a presentation about 3 minutes answering the questions. Remember to follow an order and give as much information as you think appropriate about it. Remember that it is an oral presentation, so you should not read but try to speak naturally. Answer the following questions to collect your data. It´s better to record your description and listen to it again.

Besides, It is important to remember that English is not as direct as other languages. It is important to be polite and follow rules for socially acceptable behaviour. For example, it is normal, when making a complaint, to start by saying “sorry” or “excuse me”, even though you haven’t done anything wrong. Being polite will help you get what you want. Good luck!

 You should speak about:

  1. What kinds of things do you complain about?
  2. Are you a complainer?
  3. When was the last time you complained about something?
  4. Have you ever written a letter or e-mail of complaint?
Complaints