Here you have a number of standard phrases used for emails:

You can begin your email/letter with:

Formal	Informal
Dear Sir/Madam: (Dear + Recipent´s last name) Dear Mr./Mrs. Johnson: Good Morning, Mr. Johnson: To whom it may concern,	Hi / Hello Eva: (Informal. Hi / Hello+ Recipent´s first name) Dear Eva: (Informal. Dear + Recipent´s first name) My dear Eva: (Informal)

You can end it with:

Formal	Informal
Yours faithfully, Your sincerely,  I look forward to meeting you. I look forward to hear from you without delay.  I hope to hear from you at your earliest convenience.	Best. All the best. Hope to hear from you soon.  I can´t wait to meet up soon.  Write me back soon.  Look forward to seeing you / hearing from you.  Xoxo, Keep in touch, All the best, Best wishes. Yours truly,  With best wishes / Best wishes, Sincerely,

You can start it with:

Formal	Informal
Thank you for your email/letter about .... Many thanks for your email /letter... I´m writing to request information about/inform you about/complain about,... I´m writing with reference to your email/letter... I would like to offer my congratulations on ... Let me congratulate you on ....	Thanks for your email/letter. Thanks for writing to me. It was great to hear frorm you again. I´m writing to tell you about ... Guess what? How are things with you? I´m sorry I haven´t written for a while ...

Another useful words in formal and informal emails and letters:

Making reference:

• About...
• With reference to ...
• Thanks for your email regarding ...
• I apologise for the delay in replying to your mail.

Replying to a request:

• Here is / Here are...
• Thanks for...

Providing information:

• A quick note to tell you...
• I´m writing to you in connection with ...
• Just to let you know...

Confirming:

• Just to confirm that...
• Unfortunately there have been some issues with ...
• I´m available for ..... whenever it suits you best.

Asking for information or advice:

• Could you possibly help me with / give me some information about ...?
• Can you tell me about...
• Could you tell me if...
• Please tell me about...
• Please let us know about...

Explaining and clarifying:

• Here's some information about...
• If you need any further information, please don´t hesitate to contact me.
• Just to clarify...

Enclosing information:

• Attached is ...
• Please find attached a ...
• We are sending you a copy of ...
• We have pleasure in enclosing our latest catalogue, current price list, brochure, discounts and method of payment...